In user interface design it is often thought that creating metaphors and analogies to real life items helps users translate these concepts to computer versions more easily. For example the idea of a computer desktop with files and folders is directly analogous to real life desks with filing cabinets. The idea is that a user who has never seen a graphical operating system before would intuitively understand what a file and folder represent.
It upsets me when papers make the effort to do proper usability studies and then misuse the results because they get confused by qualitative and quantitative data.
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