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Articles with the tag: usability

Nudge Theory

Thu, 27 Oct 2016 04:48PM

A few weeks ago I was at an ISACA/ISC2 event where Chris Ulliott spoke about usable security. He argued that we (technology creators in general) ask far too much of the general public to be able to understand and use technology securely. I agree – asking any internet user to be able to spot a sophisticated phishing email by looking at email return addresses, checking URL links and possibly even looking at email headers for dodgy IP addresses is just over the top. Chris mentioned something called Nudge Theory and how we should use it more when designing security features. From Wikipedia: "Nudge theory is a concept in behavioural science, political theory and economics which argues that positive reinforcement and indirect suggestions to try to achieve non-forced compliance can influence the motives, incentives and decision making of groups and individuals, at least as effectively – if not more effectively – than direct instruction, legislation, or enforcement."

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HCI metaphors - the Windows Recycle Bin

Sun, 01 Aug 2010 12:14PM

In user interface design it is often thought that creating metaphors and analogies to real life items helps users translate these concepts to computer versions more easily. For example the idea of a computer desktop with files and folders is directly analogous to real life desks with filing cabinets. The idea is that a user who has never seen a graphical operating system before would intuitively understand what a file and folder represent.

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Mixing up qualitative and quantitative data

Sat, 13 Feb 2010 04:40PM

It upsets me when papers make the effort to do proper usability studies and then misuse the results because they get confused by qualitative and quantitative data.

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